GMF Chatbot

UX/UI Design of a chatbot, created to help clients get insurance quotes








Project objectives:
  • Strengthen GMF's support strategy for its clients
  • Modernise the brand's digital image
  • Making quotations and special offers more accessible

Production:
  • Strategic framework, benchmark, co-creation workshop
  • Information architecture, userflow, wireframing
  • Interactive prototyping, user testing